We Are Putting UX First (October 8, 2019).Synergy 3: Free upgrades for most users (May 14, 2020).Synergy 2: Mistakes were made (July 27, 2020).
The Synergy 3 Alpha 1 launch: A developer retrospective (February 9, 2022). Synergy 3 Beta is finally here! (March 21, 2023). To learn more about our journey, check out our blog posts: We recommend that all Synergy 2 customers try Synergy 3 Beta or use Synergy 1. If you purchased Synergy 2, you can contact us for a free transfer of the license to Synergy 1 Pro. We are eternally grateful for the support of our customers while we build the next version of Synergy. While many customers took the refund, many instead decided to remain loyal and kept their license to fund development. When Synergy 2 went back to beta, we emailed all of our customers to offer them a refund. So, we went back to the drawing board and came up with Synergy 3, software that 'just works' and is exactly as configurable as Synergy 1 with all of the advanced configuration options that our customers expect. Turns out, this was a bad idea as most of our customers are highly technical and expect advanced settings. Our design philosophy for Synergy 2 was to create a 'just works' customer experience. We came up with a user experience that required zero-config, removing all of the advanced configuration options. If you want to give the new version a try: Download Synergy 3 Beta What went wrong #Bonjour for synergy download upgrade#
Shortly after, we decided not to continue with the development of Synergy 2 in order to devote resources to Synergy 3 development.Īfter two years of intensive user experience (UX) research, in May 2020, we announced that we're working on Synergy 3, and that Synergy 2 customers will automatically get a free upgrade to this version. The new version was nowhere near ready, so we took it off general sale and went back to the drawing board, then began the process of issuing refunds to Synergy 2 customers. Two years ago, in May 2018, we decided to go back to beta with Synergy 2 (just 6 months after launching in Nov 2017). Synergy 2 development has been discontinued.
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